Política de reembolso

 

Returns and Withdrawal

Customers may request a return by contacting: contact@acupeo.com

Return instructions and conditions will be provided upon request.

Refunds are processed once the returned item is received or proof of return is provided.

Return shipping costs may apply unless otherwise stated.

Certain products are not eligible for return for hygiene and safety reasons.  
This includes, but is not limited to, personal care and hygiene products that have been opened, used, or unsealed after delivery.

Such items cannot be returned or refunded once unsealed, unless they are defective or not as described.

A withdrawal period of 14 days from delivery may apply depending on applicable consumer protection laws.

Customers exercising this right must return the goods within 14 days after notifying the Seller.

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Standard Withdrawal Form

To: contact@acupeo.com  
or to the postal address of the Seller available in the Legal Notice section of the website.

I hereby give notice that I withdraw from my contract of sale of the following goods:

Product(s): __________________________  
Order number: _______________________  
Ordered on / received on: ____________  
Customer name: ______________________  
Customer address: ___________________  
Signature (if sent on paper): ________  
Date: _______________________________