Política de privacidad
1. Introduction
This Privacy Policy describes how we collect, use, and protect personal data when you use www.acupeo.com.
This Privacy Policy is intended to comply with applicable data protection laws depending on your location.
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2. Information We Collect
We may collect the following information:
- Identification data: name, surname
- Contact details: email address, phone number, postal address
- Order data: purchase history and transaction details
- Payment data: processed securely via third-party providers
- Technical data: IP address, browser type, cookies, device data, and browsing behavior
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3. How We Use Your Information
We use your data for:
- processing and fulfilling orders
- payment handling
- delivery and logistics
- customer support
- fraud prevention
- improving our website and services
- marketing and advertising (where permitted)
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4. Legal Basis (Where Applicable)
Depending on your location, we process personal data based on:
- contract performance
- legitimate interests
- consent (for marketing, cookies, and tracking where required)
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5. Sharing of Data
We may share data with:
- payment processors
- shipping and logistics providers
- hosting and e-commerce infrastructure providers (including Shopify)
- analytics and marketing partners (such as advertising platforms)
These third parties may be located outside your country or jurisdiction.
Where required, appropriate safeguards are implemented for international data transfers.
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6. Data Retention
We retain personal data only as long as necessary:
- orders: as required by legal and accounting obligations
- accounts: while active
- marketing: until consent is withdrawn or inactivity
- technical data: limited retention for operational purposes
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7. Your Rights
Depending on your location, you may have the right to:
- access your data
- correct inaccurate data
- request deletion
- restrict processing
- object to processing
- request data portability
You may also withdraw your consent at any time.
To exercise your rights: contact@acupeo.com
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8. Cookies and Tracking Technologies
We use cookies and similar technologies (pixels, tags, scripts) to:
- operate and secure the website
- analyze traffic and performance
- personalize content and advertisements
These technologies may collect device data, browsing behavior, and interactions with the website.
You can manage cookies through your browser settings or any consent tools provided on the website.
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9. Advertising and Analytics
We may use third-party services (such as advertising platforms and analytics providers) to:
- measure website performance
- deliver personalized advertisements
- retarget users across different platforms
These partners may use cookies, pixels, or similar technologies to collect information about your activity.
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10. Do Not Sell or Share (US Users)
We do not sell personal data.
However, certain data may be shared with advertising partners for marketing purposes.
You may request that your data not be used for such purposes by contacting us.
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11. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
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12. Data Controller
The entity responsible for data processing is the Seller.
Full legal details are available in the Legal Notice section of the website.
Contact: contact@acupeo.com
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13. Complaints
Depending on your location, you may have the right to lodge a complaint with a data protection authority.
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14. Changes
We may update this Privacy Policy at any time. Updates will be posted on this page.